Delivery takes place on the earlier of the time our product passes into your or your agent’s exclusive physical control, when you collect the product or arrange for their collection from us or when ownership of our product has passed to you.
We will, acting reasonably, be entitled to cancel orders without notice if delivery of order cannot be taken within 48 hours of placing the order, unless otherwise agreed by us. Our prices are shown exclusive of delivery costs.
Unless an alternate delivery address is indicated on an order, our product is delivered direct to your default delivery address described in your account. All delivery charges are as per the freight policy published on the customer portal via our website or provided to you upon request, unless an alternate amount has been quoted to you.
Any date for delivery of our product indicated by us is an estimated date for delivery only. Subject to any gross negligence, fraud, criminal conduct or wilful misconduct by us under these terms and conditions, we are under no liability for any loss or damage, however it arises as a result of delayed delivery, and you may not treat the relevant purchase order or these terms and conditions as terminated, if the product is not delivered by that date.
We reserve the right to deliver any products you order from us by instalment and each instalment is sold to you under a separate contract between you and us. Failure by us to deliver any instalment will not entitle you to cancel the balance of your order. In the event you are in default of these terms and conditions in respect of any instalment, we may elect to treat your default as a breach in respect of each other instalment. Any disputes arising from this clause will be handled in accordance with clause 15 of these terms and conditions.
We may charge you storage, handling and re-delivery fees if you are unable to take delivery of our product at the time we deliver our product to you.